Shipping policy

Thank you for visiting and shopping at Frost Buddy. The following are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time

All orders are processed within [1–3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method	Estimated Delivery Time	Shipping Cost
Standard Shipping	[5–7] business days	[Free ]

*Overnight delivery is only available for orders with delivery addresses within the continental United States.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Frost Buddy is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Frost Buddy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently [do / do not] ship outside the United States.

(Nếu có ship quốc tế: Shipping rates and delivery estimates for international orders will vary based on your location and will be calculated at checkout.)

7. Returns & Incorrect Addresses

Please double-check your shipping address before completing your order. We are not responsible for orders delivered to an incorrect address provided by the buyer. If a package is returned to us due to an incorrect address, you will be responsible for the additional shipping cost to reship the package.

For more details on returns, please review our Refund Policy.